Accepted payment methods
PayPal, credit card & iDEAL.

If you have any questions about payments or pricing, feel free to contact me!

The time I need to prepare an order for shipping varies. For details, see individual items.

ESTIMATED SHIPPING TIMES
• The Netherlands: 1-3 business days
• Europe: 5-8 business days
• North America: 9-16 business days
• Australia, New Zealand and Oceania: 9-16 business days

I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on our friends at the post office.

Standard shipping is without Track & Trace, to keep shipping fees down. But feel free to contact me about extra shipping options and information.

If your order has not arrived within 5-6 weeks after shipping, please contact me. This is also the waiting period before I will send a replacement.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

GOING GREEN:
I am trying to go a little greener each day. I know it’s only little steps.
But I've got to start somewhere, so I:

• Don't pack orders in plastic, I do pack the orders but in cute paper bags
• When I do use plastic I use recycled plastic, I even have a deal with a company who gives me there used bubble wrap (I only use un-popped bubble wrap so your order will be protected)
• Don't print or add a packing slip, to save paper. If you want this send me a message and I will add one, or e-mail it to you.
• Do all mail runs by bike! I once bought away over 50 order in one go by bike!

As I said, its only little things but it's a start :)

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.


Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Also for dutch taxes purposes I am required g
to keep your data for the following time period:7 years

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Megan McNulty, am the data controller of your personal information. If you have any questions or concerns, you may contact me at megan [!at] meganmcnulty.nl. Alternately, you may send me a DM here on etsy.